I believe everyone has had the same experience. In the hot Xiamen, you can feel so sleepy during work in the afternoon. Without coffee, you can't work well (helpless). However, instant coffee contains trans fats and too much sugar, and drinking too much is not good for your health; making a pot of coffee in the office requires complicated steps and a variety of utensils. Therefore, white-collar workers often choose well-known brand coffee delivery services that are completely easy to brew, have stable quality, and are very friendly to "coffee blinds", "coffee enthusiasts" and "lazy people". However, the quality of coffee delivery varies greatly, so let's do an authoritative evaluation of coffee delivery to let everyone know which coffee delivery is the best. This evaluation selected several of the most common coffee brands in Xiamen, namely luckin coffee, Starbucks, and Costa. China, the United States, and the United Kingdom each sent a representative. Based on the principles of openness, fairness, and transparency, each of the three coffee brands had a large cup of hot American coffee (sugar-free and milk-free) and a cup of latte (sugar-free) and an elimination system was used to finally select the "winner". Round 1: Placing an order Luckin Coffee : You can get coupons through the WeChat official account or buy coffee coupons on the APP (there is a big benefit, buy five and get five free), place orders by yourself on the official APP, and it can match the nearest store based on your geographical location. In addition to take-out, you can also pick up the food in person, which is convenient and fast. Starbucks : Currently, there is no takeaway service on the WeChat official account and official app. Orders are purchased through the errand service on Meituan Waimai. However, we are looking forward to the launch of takeaway in Xiamen after the cooperation with Ele.me. Costa: You cannot order food through the official app. The WeChat public account can only be linked to certain e-commerce platforms to buy Costa instant coffee. If you want to drink coffee, please use Meituan takeout. In the first round, representatives from all parties performed well and no contestant was eliminated. After all, there is still a way to get takeaway coffee by downloading one more APP or following one more WeChat public account. Round 2: Prices Luckin Coffee: A large hot Americano costs 21 yuan, and a large hot latte costs 24 yuan, but I was smart enough to use the coffee coupons I had bought in advance in my coffee wallet, so I actually paid 0 yuan , which made me feel like I made a big profit . Starbucks: At 17:28 in the afternoon, they told me that they were closed and would not accept orders (which saved me money). Costa: A large hot Americano costs 30 yuan, a large hot latte costs 24 yuan, and the delivery fee is 9 yuan, with a total cost of 73 yuan. However, when paying, I used Meituan’s 6 yuan coupon and actually paid 67 yuan. In the second round, Starbucks was eliminated first. The one with the most price advantage was Luckin Coffee. The same large hot Americano and large hot latte were 10 yuan cheaper per cup than Costa. If you spend more than 35 yuan, you can get free delivery. If you buy coffee coupons in advance (buy five get five free), you can drink "Bawang coffee". Because Costa gave us cookies, we entered the next round of evaluation. Round 3: Delivery time and service Luckin Coffee: Order was placed at 16:58, and it was shown as delivered before 17:31. It was actually delivered at 17:10, which only took 12 minutes . There will be a text message notification after placing the order, and it will be delivered by SF Express. Costa: Order placed at 17:10, showed delivery at 17:49, actually delivered at 17:33, took 23 minutes , delivered by Meituan. When we order takeout even for coffee, our demand is: we want to drink it immediately. After all, hot coffee needs to be drunk while it is hot, otherwise it will be very bad for the taste. Obviously, luckin coffee won the third round. Costa took 23 minutes, and the coffee was still warm when it was delivered, so it entered the next round. Round 4: Takeaway Packaging Luckin Coffee: The packaging is made of kraft paper handbags, which is high-end and classy. It also contains a very hard coffee base to prevent spilling. Costa: Plastic bag on the outside, gift box inside. The packaging of the two brands in this round is comparable, but it can be seen from Costa's packaging that the cookies included are already broken, so luckin coffee has a slight advantage. Round 5: Coffee Taste Luckin Coffee: American coffee has a mellower taste; latte has thick milk foam. Costa: American coffee has a stronger bitter taste; the milk foam is thinner. When you stir the latte with a straw, you can see that the milk foam of luckin coffee is adsorbed on the straw, while the milk foam of Costa is relatively thin, so there is very little milk foam on the straw. A good latte must have high requirements for milk foam, and luckin coffee is better in this regard. Round 6: After-sales service Luckin Coffee: There is a "slow compensation" service. If you exceed the time limit, you can apply for a full refund. And if the coffee is spilled outside, you can also apply for compensation after reviewing it. Costa: The coffee spills are serious, but there is no special after-sales service. I can only give a bad review on Meituan Takeaway. Luckin Coffee only had a slight spill on the lid, but the cup was clean; while Costa's Americano cup was soaked and leaked badly. The extent of the coffee spill was obvious, but I have to give a big thumbs up to Luckin Coffee's after-sales service. Not to mention takeaway coffee, I have never seen such good after-sales service in all the years of eating takeaways. Coffee is a liquid after all. When delivering coffee, it is inevitable that it will spill even if the delivery guy is very careful. But with the after-sales service, I feel that the merchant is quite attentive. As you can see, the spillage of luckin coffee is negligible, while the spillage of Costa coffee is serious. But in fact, after I gave reviews for 2 cups of coffee through various channels, only luckin coffee had a customer service call me within 5 minutes to understand the situation and apologize, and sent me another cup of coffee the next day (with a text message to confirm whether the coffee was sugar-free). In terms of after-sales service, luckin coffee was perfect. After five rounds of competition, luckin coffee is not only convenient to order, reasonably priced, fast in delivery, and of high-end packaging, but its first-class after-sales service also makes a cup of takeaway coffee a ritual, so everyone should have no objection to its absolute advantage in coffee takeaway. It seems that luckin coffee will be the afternoon "resurrection soup" for Xiamen white-collar workers. What's more, there is a 50% discount on light meals until the end of the year, so you can enjoy your afternoon time slowly. |
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